A través de una amiga que reside en Londres me recomendó Monoptics ya que ella es una clienta habitual y aprovechando mi estancia en Londres acudí a una cita. Shine es fantástica, simpática y muy profesional…también habla bastante español! Me hice la revisión y me llevé unas gafas nuevas que encantada con ellas.

Shine and her team run a professional friendly customer focussed operation. I have terrible eyesight and had a number of problems. Shine took time to test and talk to mean about my eye problems. She always looks to solitions and is on top of her profession skills wise. A lovely family business with excellent quality service and results. I can’t recommend Monoptics highly enough. The high street chains could never spend the time that it took to sort my vision out.

I was recommended to Monoptics, having not had my eyes tested for some time. When I arrived, the shop looked totally professional, but unlike the big high street chains, I was welcomed by friendly and knowledgeable staff. From the outset it felt like they were actually pleased that I was using their service. When I had my eyes tested, Shine the optician, asked about any medical conditions and gave a me a very thorough examination. This was a huge comfort to me, as I suffer ongoing headache problems – so it’s nice to know that people are taking the time to understand your specific condition. Everyone helped me to choose some new frames, and I ended up thinking – what a great experience Monoptics is a family run business, and that’s how they treat their customers – like family. Their professionalism is up there with the best, but their customer service is rarely matched in any retail environment today … why would I ever go somewhere else. Thanks to everyone.